Using Outlook2007

• Using the Ribbon
• Using the Navigation Pane
• Using Message Flagging
• Using Instant Search
• Using Help and Outlook Demos
• Printing out the Help Sheets
• Displaying and Hiding Toolbars

E-mail Concepts

• Understanding the Structure of an E-mail Address
• Advantages of Using E-mail
• Spam or Unsolicited E-mail
• Understanding Viruses
• Understanding Phishing
• Digital Signatures

Sending Messages

• Creating and Sending E-mail
• Sending and Receiving Multiple Mail Addresses
• Using CC
• Using BCC
• Spell Checking your Messages
• Inserting Files into your Message
• Setting Message Importance and Sensitivity

Manipulating Messages

• Using the Inbox Folder
• Using the Inbox Screen
• Selecting a Message
• Understanding Message Status Icons
• Reading and forwarding Messages
• Opening and Saving Attachments
• Replying to One Sender and to Many
• Printing Messages and Previewing

Manipulating Text and Files

• Using Selection Techniques
• Copying and Pasting Text from the Clipboard into a Message
• Cutting Text from one Message into Another
• Copying Text from an Application into a Message
• Deleting Text
• Deleting an Attachment

Contacts

• Creating Contacts
• Adding Senders to the Contacts List
• Using the Contact List to Send E-mails
• Deleting Contacts
• Creating Distribution Lists
• Adding E-mail Addresses to a Distribution List
• Editing the Distribution List

Organising Mail

• Searching for Messages
• Creating New Folders
• Moving and Deleting Messages within Folders
• Sorting the Inbox Contents
• Deleting Messages
• Opening Folders
• Restoring Messages from the Deleted Items Folder
• Emptying the Deleted Items Folder
• Flagging Messages
• Marking Messages as Unread/Read

Customising Settings

• Adding and Removing an Inbox Heading
• Resetting Inbox Headings